Marketing, Human Resources, Management and Jobs

Help Desk Level 2

Description: 7 - 9 YEARS OF EXPERIENCE IN THE FOLLOWING: RESPONSIBILITIES: The primary function is to resolve or escalate calls that have been entered into the support system by the Level 1 Analyst. Review problem tickets and respond to user within established standards; resolve open tickets in a timely and professional manner; following established SOP, BOP's; manage crisis escalation and escalate calls to other support groups if tickets cannot be resolved; provide a positive customer service experience to the customer; participate in other projects as requested. COMPETENCIES: Strong customer service; strong interpersonal, organizational and communication skills; ability to work in a fast paced changing environment; understanding of Windows based applications; ability to diagnose application software and hardware problems; ability to recognize priority issues and escalate accordingly; ability to translate technical terms into non-technical language; working knowledge of: Modems and data communications, checking PC network connections; identifying and correcting memory issues; resetting network and Internet passwords; using browser and network utilities; resetting Internet proxy configurations; install and setup applications; NT navigation and directory structure; Windows disk utilities to correct common errors; network error messages to determine causes. QUALIFICATIONS: Associates degree in Computer Science or a related discipline, and at least two, typically four years experience in IT or an equivalent combination of education and work experience. ...

Job Type:Contract

Location:Alameda, CADistance:7 miles

Date Posted:Jan 14, 20215 days ago

Industry:Pharmaceuticals

Description: 7 - 9 YEARS OF EXPERIENCE IN THE FOLLOWING: RESPONSIBILITIES: The primary function is to resolve or escalate calls that have been entered into the support system by the Level 1 Analyst. Review problem tickets and respond to user within established standards; resolve open tickets in a timely and professional manner; following established SOP, BOP's; manage crisis escalation and escalate calls to other support groups if tickets cannot be resolved; provide a positive customer service experience to the customer; participate in other projects as requested. COMPETENCIES: Strong customer service; strong interpersonal, organizational and communication skills; ability to work in a fast paced changing environment; understanding of Windows based applications; ability to diagnose application software and hardware problems; ability to recognize priority issues and escalate accordingly; ability to translate technical terms into non-technical language; working knowledge of: Modems and data communications, checking PC network connections; identifying and correcting memory issues; resetting network and Internet passwords; using browser and network utilities; resetting Internet proxy configurations; install and setup applications; NT navigation and directory structure; Windows disk utilities to correct common errors; network error messages to determine causes. QUALIFICATIONS: Associates degree in Computer Science or a related discipline, and at least two, typically four years experience in IT or an equivalent combination of education and work experience. ...

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Merchandise Coordinator - Junior (TL)

Hi Greetings! Title: Merchandise Coordinator - Junior (TL) Duration: 6 Months Contract to Hire Location: San Francisco, CA 94015 Job Description: Responsible for set-up and maintenance of the web site in order to meet or exceed customer expectations and drive positive topline financial results. The position is multifaceted and will work closely with and support the entire site merchandising team to deliver financial goals and provide the best customer experience. What you'll do: Manage product launches and execution of PDP (product pages) including edits on Copy, Photography and marketing flags (to call out online exclusives, etc). Own weekly and/or ad hoc reporting needs for areas of ownership and team. Execute, manage, and maintain curated sorts and site merchandising in partnership with the site merchandising team. Partner with site marketing and production team to ensure flawless execution across the site and app including navigation maintenance. Responsible for daily review of website to ensure proper functionality of categories & styles. Support in-season business actions with changes that include categories/sub-category, style or style color display, sort orders and linking strategy. Support Product Photography process, including shot requests with central studio team. Support email strategy through approval of campaigns ensuring all products featured are live, sorted, and have a healthy inventory position. Ensure linking strategy is executed across site, app, and all digital marketing including email. Work with web production, IT, inventory management and the photo studio to trouble shoot, communicate and resolve site bugs or delayed product launches in a timely manner. Who you are 1-2 years industry experience in ecommerce merchandising or buying. We're looking for a candidate who is detail-oriented with a strong interest in the digital space and merchandising. You are open-minded and receptive of others' opinions. You've been known to successfully multi-task in a fast-paced environment. You're computer and systems savvy; specifically, with Microsoft Office and Excel. Strong eye for relevant and brand-appropriate product. Excellent verbal and written communication and follow-through skills. Collaborative leadership skills and ability to work with diverse partners. Keen attention to detail and experience in Excel. 1. ...

Job Type:Contract

Location:San Francisco, CADistance:2 miles

Date Posted:Jan 14, 20215 days ago

Industry:Fashion

Hi Greetings! Title: Merchandise Coordinator - Junior (TL) Duration: 6 Months Contract to Hire Location: San Francisco, CA 94015 Job Description: Responsible for set-up and maintenance of the web site in order to meet or exceed customer expectations and drive positive topline financial results. The position is multifaceted and will work closely with and support the entire site merchandising team to deliver financial goals and provide the best customer experience. What you'll do: Manage product launches and execution of PDP (product pages) including edits on Copy, Photography and marketing flags (to call out online exclusives, etc). Own weekly and/or ad hoc reporting needs for areas of ownership and team. Execute, manage, and maintain curated sorts and site merchandising in partnership with the site merchandising team. Partner with site marketing and production team to ensure flawless execution across the site and app including navigation maintenance. Responsible for daily review of website to ensure proper functionality of categories & styles. Support in-season business actions with changes that include categories/sub-category, style or style color display, sort orders and linking strategy. Support Product Photography process, including shot requests with central studio team. Support email strategy through approval of campaigns ensuring all products featured are live, sorted, and have a healthy inventory position. Ensure linking strategy is executed across site, app, and all digital marketing including email. Work with web production, IT, inventory management and the photo studio to trouble shoot, communicate and resolve site bugs or delayed product launches in a timely manner. Who you are 1-2 years industry experience in ecommerce merchandising or buying. We're looking for a candidate who is detail-oriented with a strong interest in the digital space and merchandising. You are open-minded and receptive of others' opinions. You've been known to successfully multi-task in a fast-paced environment. You're computer and systems savvy; specifically, with Microsoft Office and Excel. Strong eye for relevant and brand-appropriate product. Excellent verbal and written communication and follow-through skills. Collaborative leadership skills and ability to work with diverse partners. Keen attention to detail and experience in Excel. 1. ...

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Senior Manager, Global Mobility

Global Mobility Manager W2 Contract (6 Months possible extension) Location: Remote ***Must be US Citizen, Green Card Holder or TN Visa Holder Overview We are seeking an experienced Global Mobility Manager professional to join our multi-talented Total Rewards team and lead our immigration and employee mobility programs. During the assignment, you will serve as the subject matter expert, encompassing casework across our global locations. Successful candidates will have a passion for program management, a talent for analysis and problem-solving, and above all, focus on creating an incredible employee experience. If you thrive working as part of a fun, collaborative, and smart team, and want to grow your skill set, you'll love the new challenge ahead of you. About you: You are adept at summarizing complex ideas to audiences unfamiliar with the subject, such as explaining complex visa processes for overseas business assignments. You have excellent problem-solving and analytical skills and a focused attention to detail. You can confidently analyse a situation to recommend appropriate action to HRBPs and leaders, such as changes to immigration requirements that impact certain employees. You are able to work independently, while exercising judgement in sensitive or pivotal situations. Role Description You will: Manage corporate mobility policies & processes to ensure regulatory compliance, mindful of long-term sustainability, and focus on a positive employee experience. Partner with leaders, HR Business Partners, Talent Acquisition, and hiring managers across the business, providing technical immigration guidance to onboard and retain key talent through case management of domestic and international moves. ...

Job Type:Permanent

Location:San Francisco, CADistance:2 miles

Date Posted:Jan 18, 20211 days ago

Industry:Marketing

Global Mobility Manager W2 Contract (6 Months possible extension) Location: Remote ***Must be US Citizen, Green Card Holder or TN Visa Holder Overview We are seeking an experienced Global Mobility Manager professional to join our multi-talented Total Rewards team and lead our immigration and employee mobility programs. During the assignment, you will serve as the subject matter expert, encompassing casework across our global locations. Successful candidates will have a passion for program management, a talent for analysis and problem-solving, and above all, focus on creating an incredible employee experience. If you thrive working as part of a fun, collaborative, and smart team, and want to grow your skill set, you'll love the new challenge ahead of you. About you: You are adept at summarizing complex ideas to audiences unfamiliar with the subject, such as explaining complex visa processes for overseas business assignments. You have excellent problem-solving and analytical skills and a focused attention to detail. You can confidently analyse a situation to recommend appropriate action to HRBPs and leaders, such as changes to immigration requirements that impact certain employees. You are able to work independently, while exercising judgement in sensitive or pivotal situations. Role Description You will: Manage corporate mobility policies & processes to ensure regulatory compliance, mindful of long-term sustainability, and focus on a positive employee experience. Partner with leaders, HR Business Partners, Talent Acquisition, and hiring managers across the business, providing technical immigration guidance to onboard and retain key talent through case management of domestic and international moves. ...

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Sr. Procurement Specialist

Title: Senior Specialist Procurement Location: Alameda, CA 94502 Contract: 12 Months Position is 1 years from start date Description: Title:Senior Specialist Procurement Job Description Responsible for executing against the purchasing and supply management strategies created by the Category Managers. Work intimately with customers, divisions and the Category managers driving the "One Abbott Procurement" model. Provide superior levels of customer service and satisfaction while adhering to a strict standard of business ethics and integrity. The Sr. Specialist has delegated authority to commit company funds. This position will work on the definition and resolution of known or anticipated problems in value, quality, feasibility and specifications in the procurement of goods and services while contributing cost savings, partnerships with suppliers and other value-added activities to support customer needs and expectations. Proactively seek and lead innovative ways to improve the procurement processes, cycle times, and customer service levels. ...

Job Type:Contract

Location:Alameda, CADistance:7 miles

Date Posted:Jan 13, 20216 days ago

Industry:Pharmaceuticals

Title: Senior Specialist Procurement Location: Alameda, CA 94502 Contract: 12 Months Position is 1 years from start date Description: Title:Senior Specialist Procurement Job Description Responsible for executing against the purchasing and supply management strategies created by the Category Managers. Work intimately with customers, divisions and the Category managers driving the "One Abbott Procurement" model. Provide superior levels of customer service and satisfaction while adhering to a strict standard of business ethics and integrity. The Sr. Specialist has delegated authority to commit company funds. This position will work on the definition and resolution of known or anticipated problems in value, quality, feasibility and specifications in the procurement of goods and services while contributing cost savings, partnerships with suppliers and other value-added activities to support customer needs and expectations. Proactively seek and lead innovative ways to improve the procurement processes, cycle times, and customer service levels. ...

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Translational Research Informatics Project & Change Manager

Responsibilities: Daily project management throughout the program life cycle Track progress within the overall program, monitor software development cycles, and be responsible for readiness planning, roll-out efforts and tracking usage metrics Manage risks and issues that arise in release and rollout planning Work closely with Product Owner on short-term and long-term deliverables, including roadmap planning and release expectations Develop a strong, engaged Steering Committee who will assist in strategic direction and team of Gurus that tackle tactical Manage communication with stakeholders, including preparation of presentations, newsletters, and status updates to various levels of users and management Identify value-add, as well as barriers to change, for groups that will adopt your programs software solutions Create and deliver training for users; depending upon the size of the program, you may be collaborating and coordinating Manage the main program collateral; depending on the maturity of the program, you may also orchestrate the content management strategy for analysis and requirements, release notes, and the like Who you are You enjoy working with customers and are passionate about collaborating with them to deliver them the greatest value through your software. ...

Job Type:Contract

Location:South San Francisco, CADistance:10 miles

Date Posted:Jan 15, 20214 days ago

Industry:Science and Research

Responsibilities: Daily project management throughout the program life cycle Track progress within the overall program, monitor software development cycles, and be responsible for readiness planning, roll-out efforts and tracking usage metrics Manage risks and issues that arise in release and rollout planning Work closely with Product Owner on short-term and long-term deliverables, including roadmap planning and release expectations Develop a strong, engaged Steering Committee who will assist in strategic direction and team of Gurus that tackle tactical Manage communication with stakeholders, including preparation of presentations, newsletters, and status updates to various levels of users and management Identify value-add, as well as barriers to change, for groups that will adopt your programs software solutions Create and deliver training for users; depending upon the size of the program, you may be collaborating and coordinating Manage the main program collateral; depending on the maturity of the program, you may also orchestrate the content management strategy for analysis and requirements, release notes, and the like Who you are You enjoy working with customers and are passionate about collaborating with them to deliver them the greatest value through your software. ...

Full Description