Technical Support Engineer
11493897 Full TimeTechnical Support Engineers Portland, OR 97201 Experis is partnered with a pioneer in data security and analytics in their search for Technical Support Engineers to join their team. ***These opportunities are remote to start but will require 100% onsite work once COVID restrictions are lifted***
IDEAL CANDIDATES WILL HAVE EXPERIENCE AS SYSTEMS ADMINISTRATORS WITH IN-DEPTH KNOWLEDGE WITHIN A WINDOWS SERVER ENVIRONMENT.
REQUIRED SKILLS: SW Product Support 5+ Years experience as System administrator / Technical support (2nd / 3rd tier) Experience with SQL or PowerShell (querying, scripting) Proven exceptional customer communication skills, working with partners and customers Strong oral, written communication skills to resolve complex network and server related issues into actionable concepts for customers to understand Maintain a professional image and demonstrates a willingness to contribute at all levels Strong organizational skills, detail orientation and the ability to multi-task, meet deadlines, and prioritize work Possess ability to work through issues and bring projects to completion; perform complex research, analysis, and troubleshooting; and resolve critical problems over sustained time durations in a logical manner Willingness to go the extra mile to get the job done within SLAs and customer commitments Demonstrable understanding of network connectivity Demonstrable understanding of Active Directory, Windows Servers, and Services Experience working with Internet Security and Networking Technologies such as TCP/IP, HTTP, Load balancers, Proxies and Firewalls Experience with Relational Databases (T-SQL, Oracle, MySQL, DB2) Experience in software or application architecture and/or consulting NICE TO HAVE: Experience with storage devices (NetApp, EMC, Isilon) Experience with Microsoft on Prem and Cloud offerings (SharePoint, Exchange, OneDrive) Bachelors Degree (B.A.) in Computer Science or Information Technology Network+, Security+, MCSE, MCPSUMMARYOur client is a global leader in data security and providing sophisticated software solutions for securing enterprise data assets.Their product offerings are constantly growing education is part of daily life.This position involves researching, replicating and resolving technical issues using ingenuity, intuition, insight and intensity.The successful candidate will be instrumental in guiding their clients customers on how to best leverage their suite of products.
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Job Type:Permanent
Location:Portland, ORDistance:10 miles
Date Posted:Sep 16, 20208 days ago
Industry:IT
11493897 Full TimeTechnical Support Engineers Portland, OR 97201 Experis is partnered with a pioneer in data security and analytics in their search for Technical Support Engineers to join their team. ***These opportunities are remote to start but will require 100% onsite work once COVID restrictions are lifted***
IDEAL CANDIDATES WILL HAVE EXPERIENCE AS SYSTEMS ADMINISTRATORS WITH IN-DEPTH KNOWLEDGE WITHIN A WINDOWS SERVER ENVIRONMENT.
REQUIRED SKILLS: SW Product Support 5+ Years experience as System administrator / Technical support (2nd / 3rd tier) Experience with SQL or PowerShell (querying, scripting) Proven exceptional customer communication skills, working with partners and customers Strong oral, written communication skills to resolve complex network and server related issues into actionable concepts for customers to understand Maintain a professional image and demonstrates a willingness to contribute at all levels Strong organizational skills, detail orientation and the ability to multi-task, meet deadlines, and prioritize work Possess ability to work through issues and bring projects to completion; perform complex research, analysis, and troubleshooting; and resolve critical problems over sustained time durations in a logical manner Willingness to go the extra mile to get the job done within SLAs and customer commitments Demonstrable understanding of network connectivity Demonstrable understanding of Active Directory, Windows Servers, and Services Experience working with Internet Security and Networking Technologies such as TCP/IP, HTTP, Load balancers, Proxies and Firewalls Experience with Relational Databases (T-SQL, Oracle, MySQL, DB2) Experience in software or application architecture and/or consulting NICE TO HAVE: Experience with storage devices (NetApp, EMC, Isilon) Experience with Microsoft on Prem and Cloud offerings (SharePoint, Exchange, OneDrive) Bachelors Degree (B.A.) in Computer Science or Information Technology Network+, Security+, MCSE, MCPSUMMARYOur client is a global leader in data security and providing sophisticated software solutions for securing enterprise data assets.Their product offerings are constantly growing education is part of daily life.This position involves researching, replicating and resolving technical issues using ingenuity, intuition, insight and intensity.The successful candidate will be instrumental in guiding their clients customers on how to best leverage their suite of products.
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