Help Desk with or Open to getting SECURITY CLEARANCE
Help Desk with OR Open to getting SECURITY CLEARANCE6+ Month ContractMUST BE ON SITE location: Boise, ID 83701Candidates must have an Active Security Clearance or willing to get one
Candidates will need to obtain a CompTIA Security+ certification within 60 days of hire date (paid by candidate)On-site work is required (considered essential)HELP DESK SERVICE DESK:Experis is seeking multiple Help Desk Service Desk professionals on behalf of a client in Boise, ID!Knowledge/Skills:Provide Tier I and II technical software, hardware and network problem resolution for clientsPerform diagnosis and guiding users through step-by-step solutions or may provide expertise to solve first and second tier support issuesUse automated information systems to analyze routine situationsReview incoming requests, sort, code and prioritize for proper actionsResolve problems or contacts more senior technical support as necessarySupport users by fulfilling individual request for information and/or trainingConduct technical researchMaintains network diagrams and circuit recordsMay perform basic PC, PBX, and network software programmingInteract with other team membersExperience with hardware, software and systems support or maintenanceExcellent knowledge of MS Operating systems, application and technical toolsAbility to communicate clearly and in writingExcellent knowledge of imaging, group policies and task sequenceCabling and good it project management practicesAssociates Degree in Information Technology, Computer Science, or a related field, or equivalent work experience and High School Diploma
Experis is an Equal Opportunity Employer
Job Type:Contract
Location:Boise City, IDDistance:10 miles
Date Posted:Jul 8, 20204 days ago
Industry:Defence and Military
Help Desk with OR Open to getting SECURITY CLEARANCE6+ Month ContractMUST BE ON SITE location: Boise, ID 83701Candidates must have an Active Security Clearance or willing to get one
Candidates will need to obtain a CompTIA Security+ certification within 60 days of hire date (paid by candidate)On-site work is required (considered essential)HELP DESK SERVICE DESK:Experis is seeking multiple Help Desk Service Desk professionals on behalf of a client in Boise, ID!Knowledge/Skills:Provide Tier I and II technical software, hardware and network problem resolution for clientsPerform diagnosis and guiding users through step-by-step solutions or may provide expertise to solve first and second tier support issuesUse automated information systems to analyze routine situationsReview incoming requests, sort, code and prioritize for proper actionsResolve problems or contacts more senior technical support as necessarySupport users by fulfilling individual request for information and/or trainingConduct technical researchMaintains network diagrams and circuit recordsMay perform basic PC, PBX, and network software programmingInteract with other team membersExperience with hardware, software and systems support or maintenanceExcellent knowledge of MS Operating systems, application and technical toolsAbility to communicate clearly and in writingExcellent knowledge of imaging, group policies and task sequenceCabling and good it project management practicesAssociates Degree in Information Technology, Computer Science, or a related field, or equivalent work experience and High School Diploma
Experis is an Equal Opportunity Employer