IT Technician Team Lead
Experis is partnering with a client to find an IT Tech Lead for a direct hire opportunity in the McKinney area. The IT Team Lead will primarily be responsible for monitoring ticket queue, KPI management and reporting, performance/metrics management, expense reports, technician travel time, improving efficiencies along with some Level III support.
This position will sit onsite in their McKinney branch.
Target Salary: $75K
SUMMARY The IT Technician Team Lead is responsible for maintaining a professional environment by providing leadership to the IT Technician Team. This individual monitors all applicable Service Levels to ensure the team meets its service delivery goals.
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Job Type:Permanent
Location:McKinney, TX, TXDistance:19 miles
Date Posted:Jul 27, 20207 days ago
Industry:IT
Experis is partnering with a client to find an IT Tech Lead for a direct hire opportunity in the McKinney area. The IT Team Lead will primarily be responsible for monitoring ticket queue, KPI management and reporting, performance/metrics management, expense reports, technician travel time, improving efficiencies along with some Level III support.
This position will sit onsite in their McKinney branch.
Target Salary: $75K
SUMMARY The IT Technician Team Lead is responsible for maintaining a professional environment by providing leadership to the IT Technician Team. This individual monitors all applicable Service Levels to ensure the team meets its service delivery goals.
...