IT Infrastructure Engineer
Job Summary:This is a technical support and operations role. Responsible to monitor and maintain computer networks and systems. Install, configure, and diagnose hardware and software problems. The engineer would be involved in research, testing and distribution of IT components and services.The engineer is responsible for creating and maintaining documentation to improve on current and new resolution.Primary Functions:End user IT supportIT asset managementIT related troubleshooting: network, server, desktop/laptop, telephones, wireless, printer, etcData center operations and management, server management, network equipment managementWork closely with other IT team members both locally and globallyTroubleshooting and resolve computer and application problem remotelyConfigure software or hardware applications based on customer requirements.Preventive maintenance and root cause analysisDaily reporting, weekly reporting and monthly reportingResolve technical issues relative to software or hardwareMeeting SLA for every incident that is created in the ticketing systemOther responsibilities assigned by leaderPreferred Qualifications:Experience supporting Linux environment specifically Red Hat and CentOSExperience working with all Windows Server environments from 2003 to 2016Experience with Veritas or a general understanding of enterprise backupsExperience with dSeries Workload Automation/CA Workload AutomationSolarWinds alerting and ServiceNow ticketing familiarityAzure DevOps familiarityUnderstanding of PowerShellWorking in an Agile environment a huge plusAbout The Position:6 month contract position1st or 2nd shift availablePossibility of remote
Experis is an Equal Opportunity Employer
Job Type:Contract
Location:Grand Rapids, MIDistance:2 miles
Date Posted:Sep 13, 20199 days ago
Industry:IT
Job Summary:This is a technical support and operations role. Responsible to monitor and maintain computer networks and systems. Install, configure, and diagnose hardware and software problems. The engineer would be involved in research, testing and distribution of IT components and services.The engineer is responsible for creating and maintaining documentation to improve on current and new resolution.Primary Functions:End user IT supportIT asset managementIT related troubleshooting: network, server, desktop/laptop, telephones, wireless, printer, etcData center operations and management, server management, network equipment managementWork closely with other IT team members both locally and globallyTroubleshooting and resolve computer and application problem remotelyConfigure software or hardware applications based on customer requirements.Preventive maintenance and root cause analysisDaily reporting, weekly reporting and monthly reportingResolve technical issues relative to software or hardwareMeeting SLA for every incident that is created in the ticketing systemOther responsibilities assigned by leaderPreferred Qualifications:Experience supporting Linux environment specifically Red Hat and CentOSExperience working with all Windows Server environments from 2003 to 2016Experience with Veritas or a general understanding of enterprise backupsExperience with dSeries Workload Automation/CA Workload AutomationSolarWinds alerting and ServiceNow ticketing familiarityAzure DevOps familiarityUnderstanding of PowerShellWorking in an Agile environment a huge plusAbout The Position:6 month contract position1st or 2nd shift availablePossibility of remote
Experis is an Equal Opportunity Employer