Application Developer/Technical Lead
Application Developer/Technical Lead
Anaheim, CA 92805
3 month contract
Job Summary
Primary responsibility is for the delivery of business applications related projects and initiatives for City of Anaheim departments particularly in supporting the City's Tidemark Permitting System and the Accela Permits & Land Management System implementation. Additional responsibilities include - maintenance and support for city business applications used by various city departments; interact with business application owners in identifying business and technology needs; assess business process improvements for operational efficiency and staff productivity; provide technical and process guidelines in applications development and operations and leading development projects.
Job Responsibilities
Develop and maintain application programs in support of the Accela Permits & Land Management System implementation.
Provide recommendations to city business owners with technology directions in relation to the business needs and the services their respective groups deliver to the Anaheim residents and customers.
Work with various Account groups such as the Network Team, Hosting Team, Workplace Services Team and Deskside Support Team in delivering quality and timely services to the city.
Manage projects assigned to the applications team such as system implementation, software upgrades, application modernization, functional and technical customizations, etc.
Oversee the enforcement of IT guidelines, procedures, standards, processes and improvements for applications development, change management, process documentation, disaster recovery and business continuity, issue escalation and timely communication, etc.
Follow through on production issues and customer inquiries to ensure resolution and proper root-cause analysis in order to provide quality and timely service delivery.
Manage applications and software vendors in terms of business applications support, incidents and issue resolution, software acquisition and licensing, technology compatibility assessment, customer service and service level agreements, etc.
Able to support the city's 24x7 business operations and be available onsite during the city's business hours.
Required Skills
Educational background preferably in the fields of Computer Science or Computer Engineering
Must have a minimum of five years working experience in supporting medium to large scale business applications
Must have working experience in supporting and maintaining Accela systems such as Citizen Access Portal and Permits & Land Management
Must have experience acting as the primary contact in dealing with client and vendor requests
Must have working experience in providing production support for business applications or maintaining business applications including troubleshooting and resolving application related issues or incidents.
Must have experience in applications development, version upgrades and system implementation
Must have working experience or knowledge in maintaining reports using third party tools such as Crystal Reports or Cognos or any other industry equivalent tool.
Must have good problem solving, troubleshooting and issue resolution, organization and planning skills
Must have working experience or knowledge with relational databases such as MS SQL Server or Oracle
Must have hands-on programming experience using SQL, PL/SQL or any other equivalent versions
Must have hands-on programming experience using Java/JavaScript and other programming languages.
Must have the ability to multi-task and provide off-hours support for production related business applications issues/incidents and/or technical environment support
Must have excellent verbal communications, interpersonal skills and technical writing/documentation skills
Must have the ability to train business application users and be able to develop technical documentation (i.e.
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Job Type:Contract
Location:Anaheim, CA
Date Posted:Sep 12, 20193 days ago
Industry:IT
Application Developer/Technical Lead
Anaheim, CA 92805
3 month contract
Job Summary
Primary responsibility is for the delivery of business applications related projects and initiatives for City of Anaheim departments particularly in supporting the City's Tidemark Permitting System and the Accela Permits & Land Management System implementation. Additional responsibilities include - maintenance and support for city business applications used by various city departments; interact with business application owners in identifying business and technology needs; assess business process improvements for operational efficiency and staff productivity; provide technical and process guidelines in applications development and operations and leading development projects.
Job Responsibilities
Develop and maintain application programs in support of the Accela Permits & Land Management System implementation.
Provide recommendations to city business owners with technology directions in relation to the business needs and the services their respective groups deliver to the Anaheim residents and customers.
Work with various Account groups such as the Network Team, Hosting Team, Workplace Services Team and Deskside Support Team in delivering quality and timely services to the city.
Manage projects assigned to the applications team such as system implementation, software upgrades, application modernization, functional and technical customizations, etc.
Oversee the enforcement of IT guidelines, procedures, standards, processes and improvements for applications development, change management, process documentation, disaster recovery and business continuity, issue escalation and timely communication, etc.
Follow through on production issues and customer inquiries to ensure resolution and proper root-cause analysis in order to provide quality and timely service delivery.
Manage applications and software vendors in terms of business applications support, incidents and issue resolution, software acquisition and licensing, technology compatibility assessment, customer service and service level agreements, etc.
Able to support the city's 24x7 business operations and be available onsite during the city's business hours.
Required Skills
Educational background preferably in the fields of Computer Science or Computer Engineering
Must have a minimum of five years working experience in supporting medium to large scale business applications
Must have working experience in supporting and maintaining Accela systems such as Citizen Access Portal and Permits & Land Management
Must have experience acting as the primary contact in dealing with client and vendor requests
Must have working experience in providing production support for business applications or maintaining business applications including troubleshooting and resolving application related issues or incidents.
Must have experience in applications development, version upgrades and system implementation
Must have working experience or knowledge in maintaining reports using third party tools such as Crystal Reports or Cognos or any other industry equivalent tool.
Must have good problem solving, troubleshooting and issue resolution, organization and planning skills
Must have working experience or knowledge with relational databases such as MS SQL Server or Oracle
Must have hands-on programming experience using SQL, PL/SQL or any other equivalent versions
Must have hands-on programming experience using Java/JavaScript and other programming languages.
Must have the ability to multi-task and provide off-hours support for production related business applications issues/incidents and/or technical environment support
Must have excellent verbal communications, interpersonal skills and technical writing/documentation skills
Must have the ability to train business application users and be able to develop technical documentation (i.e.
...