Experis is seeking candidates for a Call Center/Customer Service role in Montgomery, AL on a long-term contract. The position will require Public Trust clearance process to be complete prior to the start date.
Summary: The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.
Answers incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information of a non-technical nature.
Responds to customer inquiries, provides customers with product and service information and processes orders, forms and applications.
May also make outboard service calls to potential customers.
Utilizes mechanized systems to initiate and complete service orders and handle customer requests.
Researches required information using available resources.
Description:Test Method Validation project, Engineer Top 3 must haves:1. Validation experience/Technical Writing2.Engineering degree3 FMEA experienceTop Technical skills needed:1. Medical Device experience2.Familiar with Critical Quality Attributed-CQA and Critical Process Parameters -CPPs3.Investigation problem solvingPossible Contract to hireHours: 8:00am 4:30pmPerforming validations so the validation and technical writing experience is criticalWorks as part of a team performing standard engineering work requiring application of standard engineering techniques, procedures and criteria.
Performs routine engineering assignments of related tasks which are typically a focused portion of larger projects. These tasks provide experience and familiarization with the engineering staff, methods, techniques, theories, Corporate and division SOP's, policies and projects.
Document development work including writing specifications for manufacturing or scientific test results.
Ability to solve routine design and engineering tasks with some assistance.
If you're really interested, then please share the updated copy of your resume at firstname.lastname@example.org
This is Karan, Senior Recruiter working with Manpower Group - Experis.
Job Title: Materials Manager
Location: 1700 South Progress Parkway, West Point, GA - 31833
Duration: (Direct placement for the best fit candidate. Otherwise, 3 month CTH)
Bachelor degree, MBA preferred
6-8 years' experience within a manufacturing environment. JIT preferred.
6 years of practical experience/solid working knowledge with ERP/MRP systems in a production environment
Familiarity with lean principles, six sigma and Kaizen
APICS certification CSCP (Certified Supply Chain Professional) or CPIM (Certified in Production & Inventory Management) Preferred.
Solid working knowledge using MRP and ERP systems required.
Must communicate in a professional, accurate, concise, and prompt manner with internal and external customers; must demonstrate effective communication to upper management as well.
Must be able to work in a fast-paced environment with constantly changing priorities, all demanding attention to detail, thoroughness, and a high sense of urgency.
Strong analytical skills and business acumen
Understanding of forecasting and budgeting
Proficient in MS Office
Excellent organizational and leadership skills
Proven Leadership skills - capability to lead change in a team environment across multiple sites.
Thorough understanding of Supply Chain Management operational concepts surrounding production planning, scheduling, purchasing, supplier selection, inventory control and shipping and receiving.
Lead: Positively influence others to achieve results that are in the best interest of the organization.
Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
Responsible for the management of material, transportation and inventory needs of the plant.
Follow us on Twitter
Friend us on FaceBook
Find us on LinkedIn