Financial Analyst - CD Trade Spend OVERVIEW OF POSITION:Working on-site at a major Beverage distributor, the Comp Defense Trade Spend Analyst professional is responsible for managing the day to day activities of Comp Defense Trade Spend Team. The team is responsible for analysis and interpretation of customer performance to the agreed upon contractual obligations. PRIMARY RESPONSIBILITIES:Reconcile customer performance against contractual obligationsReconcile customer performance to established accruals within GLAccurately release payments to customers based on reconciled performance periodInterpret customer agreements and ensure accurate system set up and GL activityPerform risk analysis for customers that are in breach of contract or upon requestEffectively analyze customer performance against forecast and be able to make appropriate recommendations to financial planners on annual financial exposure Independently analyze and troubleshoot reconciliation opportunities Manage requests from National Sales TeamExecute Daily, Weekly and Periodic SOX and operational controls Manage escalations on accounts within Trade Spend PortfolioEffectively manage desk with competing priorities Submit journal entries for GL and/or Balance Sheet correctionsBuild successful working relationships with internal and external business partners with an emphasis on client relations.SPECIFIC SKILLS/CREDENTIALS REQUIRED:4 year undergraduate degree (Business/Accounting/Finance) or 6+ years of relevant accounting/finance experienceProficient in Microsoft Office Suite (emphasis on Excel).Strong verbal and written communication skills.
Job Title: Customer Service: Call Center RepresentativeLocation: 27105 (NORTH, North Carolina)Job details:Receive incoming calls from customers. Must maintain an average call handle time of less than 300 seconds. Be able to take initiative and find resolutions during the initial call.Requirements:Excellent verbal and written communications skillsMust be able to work in a fast pace environmentBilingual(Spanish) a plusEducation / experience Requirements:2+ years of relevant experience in a Call Center (handling customer calls) environmentComputer skillsBilingual(Spanish) a plusWork Schedule:Shifts start between 7am-10am and finishes between 4pm-7pm (Must be able to work within those hours). Will be required to work 40 hours a week.
ManpowerGroup is an Equal Opportunity Employer
Client: Manufactrng Domain
Role: Helpdesk Coornator
Duration: 12+ months (high possible to get into conversion)
Actively provides case management (incoming calls, dispatch of services, follow up with repairing partners) where customers are experiencing unplanned events with their assets to provide an optimal customer experience. Events may occur throughout the US, Canada or Mexico.
Follow proper investigation procedures to fully understand customer concern and provide support in vendor selection in resolution.
Performs payment functions both inbound and outbound including invoice review and negotiation as required.
Communication throughout the event with the customer is key and required.
Ensure that all required computer including Internet and phone system interactions are fulfilled.
Ensure promises made to callers are fulfilled to their satisfaction.
Ensure that all customer interactions are according to the available working procedures.
Provide technical specification and/or warranty information assistance to repairing partners and customers.
Provide parts assistance to repairing partners and customers.
Handle all complaints during coordination.
Actively participate in the constant development of the team including its working procedures and its working environment.
Develop and maintain relationships with appropriate individuals and/or groups to ensure success in daily activities.
This function requires strong data entry & computer skills.
This function requires strong organizational skills with the ability to prioritize and work effectively on multiple tasks in a fast-paced environment.
This function requires strong interpersonal skills.
This function requires excellent negotiating skills supported by strong written and verbal communication skills.
This function requires innovative problem solving, research and analytical skills.
Automotive degree is preferred or automotive/heavy duty diesel repair experience.
This is what I also provide:
Depending on the day, you will take inbound calls or make outbound calls (work as a dispatcher).
Looking for a Packaging Engineer in Greensboro, NC!6 Month ContractMonday - Friday 7a-3p
Description:This person should be highly skilled in Uhlmann technology for the blisterformer and cartoner. They should be able to train on the following items:a. Print registration on BEC equipmentb. Cavity forming and preheat plate set upc. Sealing overloads at the sealing stationd. Intermediate deposit issues both with the deposit off the upper vacuum belts and into the pusherse. Setting up the cartoner width centerlines and magazine
Must have computer skills: MS Word, Excel, and PowerPoint and any other systems required for training people.
ManpowerGroup is an Equal Opportunity Employer
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