We're hiring an Endpoint Architect for our client, the second largest privately held company in the U.S. This is a minimum 6-month contract with likely extension, and the consultant is able to work remotely as long as they are near one of our client's facilities in Atlanta, Reno, Kansas City, Wichita or Green Bay.
The Architect will provide Endpoint services by assisting in the deployment of SCCM packaging and staging for all internal staff ("customers") across the U.S. This includes mobile devices, desktops, hardware, etc. Within ServiceNow, the Architect will receive requests from customers, collaborate and gather/qualify requirements for deployment and work with our client's full time employees.
IT Services Support Atlanta, GA 30354 12 monthsThe contractor will be required to have a deep understanding of IT support tasks with IT experience. Primary Responsibilities:Provide technical support for end-user computers (HP) and mobile devices (iPhone/iPad)Provide first and second level support for complex problemsWork across multiple IT support Groups Assist in the developing and deploying of computer images for laptop and desktop systemsSupport the set-up and maintenance of all end user hardware and softwareAssist in the support of all IOS wireless devicesAs assigned, completely configure, test and install files, applications and printersRecord and resolve or escalate incoming support requests in various ticket tracking toolsWork with telecommunications provider in the support of audio conferencingAssist with audio and visual support, when requiredTrack various IT assets with software/hardware tracking system(s)Transport, pack and unpack IT related equipment for installation or shipmentProvide quality customer satisfaction, technical expertise, accuracy and timeliness in deliveryEnsure Security policy is followed in regard to systems accessUnlock user accounts and reset user passwordsResponsible for the proper usage of, awareness of, and compliance with Information Technology security policiesSeeks to ensure proper retention of electronic documents, business confidential information, and actively demonstrates an understanding of the need to safeguard competitive information in both electronic and non-electronic formats Experience 4+ years experience in Information Technology helpdesk supportApple IOS Computers and DevicesWindows OS ComputersContact/Email krishnan.kumar(at)Experis.com
Experis is an Equal Opportunity Employer
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