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Desktop Support - 3

Category:Contract
Location: Madison, Wisconsin 53707
Posted:Fri, October 16, 2020
Salary:Up to US$0.0 per hour
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Description:

Provides expert level technical assistance in support and preparation of desktop supported applications and hardware. Requires extensive knowledge of and experience with desktop technology including, but not limited to, desktop operating systems, Google Chromebooks, desktop applications, desktop hardware, laptop systems, desktop printer support, PDAs and other supported wireless devices and peripherals. This Title receives escalated level support issues from Helpdesk, the Enterprise Support Center and will help support projects rolling out new hardware. Has 7 or more years of experience in Desktop Support. Familiar with a variety of the concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Independently performs a variety of tasks. A wide degree of creativity and latitude is expected. Travel is required.

Qualification
Rating

Must Have

General Competencies

Ability to be self directed

-1 (0 - No Familiarity) of 5 (5 - Expert)

and 5 years

Ability to evaluate customer needs effectively and evidence of using good judgment.

-1 (0 - No Familiarity) of 5 (5 - Expert)

and 7 years

Ability to handle multiple tasks, set priorities, schedule and meet deadlines.

7 years

Able to work independently

-1 (0 - No Familiarity) of 5 (5 - Expert)

and 5 years

All technical skills detailed on resume

Yes

Analytical/problem solving skills

7 years

Background Check Required

Yes

Demonstrated technical competence in a customer support environment

-1 (0 - No Familiarity) of 5 (5 - Expert)

and 7 years

Valid State of Wisconsin Drivers License

Yes

General - Miscellaneous

An ability to be adaptive and thrive in a fast-paced, changing environment

Yes

Nice to Have

General Competencies

Ability to meet project deadlines.

True


Vijay Phadale
Talent Acquisition Specialist

Experis CORE+

Phone: 414-323-8455 Ext: 7191

Email: vijaydattatray.phadale@experis.com

Linkedin: https://www.linkedin.com/in/vijay-phadale-9b17061a1/

www.experis.com

100 Manpower Place, Milwaukee WI  53212

ManpowerGroup is an Equal Opportunity Employer (EOE/AA)

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