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Client Service Associate

Category:Contract
Location: Indianapolis, Indiana 46204
Posted:Mon, November 18, 2019
Salary:Up to US$0.0 per hour
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Experis is partnered with a Fortune 500 company to find an International Client Services Associate in the financial services field. Here are the details:

Position: Client Service Associate

Location: Indianapolis, IN

Duration: 6 Months

Daily responsibilities include but are not limited to: frequent interaction with external clients and internal partners, working with various areas of the bank for client resolution, opening and monitoring cases in Service Portal, following up on requests, and occasional telephone communication. Written communication through email is essential between clients and internal partners at all levels of the firm. In this position you will be responding to a multitude of queries from simple transactional items through treasury product maintenance and more complex problem solving queries from clients and internal partners and will resolve through your research and communicate mostly through email. You will be expected to adhere to all departmental and Commercial Banking guidelines. Core functional responsibilities and expectations include but are not limited to the following:

Non-Technical Skills: (Competencies that are crucial for success in the job)

  • Proven ability to independently identify issues, analyze problems and provide viable solutions;
  • Strong organizational and project management skills;
  • Excellent verbal and written communication skills;
  • Ability to interact effectively with clients and internal partners;
  • Ability to think outside the box and focus on key points;
  • Ability to work independently, meet deadlines, manage complex projects and multitask successfully in fast-paced and complex business environment; and
  • Ability to exercise good judgment and work accurately under pressure.

Education: Bachelor degree in Finance would be helpful

Experis is an Equal Opportunity Employer (EOE/AA)

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