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Cash Operation Specialist

Category:Contract
Location: Westerville, OH, Ohio 43081
Posted:Thu, December 26, 2019
Salary:US$18 - US$22 per hour + without benefits
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Experis is partnering with a leader in the financial services sector to help grow their team, hiring for Cash Operation Specialist in Westerville OH

The Sr. Specialist II is the primary contact for suppliers. The primary responsibility of the Outsourced Service Analysts is to manage up to 20 outsourced cash vaults reconciling and managing cash inventory levels

As an Sr. Specialist II- you will be expected to:

Understand cash processing and vault operations
Ensure vaults are reconciledtimely, research and resolve any out of balance conditions
Manage appropriate daily inventory levels
Own and resolve issues from complaint or inquiry to the point of resolution
Provide daily reporting to management on currency levels and issues
Resolve complex service questions, using multiple systems and points of contact to get the answer
Be able to understand complex issues and distill them into simple, lay-person language
Adopts a Continuous Improvement Culture always looking for better ways to complete daily tasks

Qualifications:

Experience with reconciliation, understands general ledger entries
Excellent verbal and written communication skills; able to document and explain complex situations in simple terms to senior audience
Experience using customer assist mainframe
Excellent customer service skills
Excellent time management and organization skills
Intermediate skill in using Microsoft, Excel and Access
Strong general computer skills to quickly learner and use multiple applications
Demonstrated ability to own, resolve and research complex service issues
Able to work independently and empowered to make appropriate decisions and escalate when needed

If you feel you are qualified and interested in this opportunity, please share me your updated resume to selva.kumar@experis.com. I will contact you as soon as possible!  

Experis is an Equal Opportunity Employer (EOE/AA)

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