Customer Service Representative
Roles: 6 (Atlanta and Minneapolis)
Demonstrated ability to effectively negotiate real-time sound business decisions using creative problem solving approaches.
Must possess ability to quickly acquire expertise in airline ticketing processes and systems as well as to interpret and apply fare rules for air carriers.
Requires excellent customer service skills.
Strong interpersonal skills and works effectively in a team environment.
Excellent reliability, time management and organizational skills needed to be successful.
Demonstrates clear, pleasant and courteous verbal and written communication skills and appropriate use of grammar, spelling and business terminology.
Proficient technology skills, including use of Microsoft Office, and ability to independently troubleshoot during any technical downtime (hardware and software).
In addition to fluent English, business proficiency in any of the languages would be an added advantage - Spanish, Portuguese, French, Japanese, Mandarin, Korean or Cantonese
Experis is an Equal Opportunity Employer (EOE/AA)