Job Title: IT Business Analyst
Job Location: Lake Forest Illinois
Duration: 12+ Months
This is a non-exempt position. Duties: Primary liaison between the IT and business areas. Provides direct support to assigned business area. Works directly with clients and applies IT and applies IT and business knowledge and experience to develop and understand the business case and business requirements to solve for technology related business problems. Leads department level initiatives or provides assistance to Program or Project managers on phases of a larger project. May assist in business relationship management, business strategy and planning, portfolio/demand management. Responsible for compliance with applicable Corporate and Divisional Policies and procedures. Applies and executes standard information systems theories, concepts and techniques and assists in the development of standards and procedures. Partners with Corporate service providers to investigate alternatives, which use existing applications. May conduct training. Manages initiatives according to milestones and within budget constraints. Identifies and implements process improvements. Independently conceives and develops general approaches to develop business requirements and business case. Exercises latitude in the approach to problem solving. Work is reviewed for soundness of business judgment and to determine if overall results and objectives have been achieved. Determines and develops approach to problem. Medium/high complexity work Errors or failure to achieve expected results may result in project delays or the expenditure of more resources than was planned. Works with minimal management direction. Monitors and organized the efforts of and business support staff. Guides the efforts of less experienced staff. No budge responsibility. May have indirect team responsibility. Requirements: Bachelors Degree and 4-7 years of experience. Prior experience with CMSNext and Salesforce Field Service Lightning / Pulsar systems.