Search For Jobs


Zip Code

25 miles

25 miles
50 miles
100 miles
500 miles
1000 miles
2500 miles

Job Type

Contract (268)
Permanent (60)


Engineering (299)
Finance (118)
IT (667)
Other Opportunity (133)

\Help Desk

Location: Raleigh, North Carolina 27601
Posted:Thu, February 16, 2017
Apply for this Job

Client: HP

Job Title: Help Desk

Location: Raleigh, NC

Duration: 6 months


Job Description:

  • Candidate applies basic helpdesk support skills, company policies and procedures in a Tier 1 Help Desk environment providing live chat sessions and email support for products and services on our clients, the US Postal Service, website.


  • A high school diploma or equivalent, minimally.
  • A two or four year post-high school degree in a technical field is preferred.
  • One year experience in a helpdesk or call center environment. Previous experience supporting customers via live chat is preferred.
  • Candidates must have Microsoft Office product knowledge and trouble shooting skills, to include:
    • Microsoft Office 2003 2013
    • Microsoft Outlook 2003- 2013
  • Live Chat and/or any Customer Relationship Management (CRM) software tools
  • Possesses the ability to successfully manage and prioritize concurrent task, I.e., handling three chat sessions at one time.
  • Showcase the ability to communicate well (orally and in writing) working with the clients consumers/customers.

Experis is an Equal Opportunity Employer (EOE/AA)

Apply for this Job