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Deskside Support Representative - Server Refresh

Category:Contract
Location: Bentonville, Arkansas 72712
Posted:Wed, January 11, 2017
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Our client in Bentonville, Arkansas seeks a candidate with the below qualifications:

Contract: 02/27/2017 - 01/31/2018

Location: Bentonville, Arkansas 72712

Required skills:

Successful candidates should be able to identify all the Major components of a Computer (PC or Server).Understand the basis of networking such as switch/port configuration, routers, cabling of servers.Know how to open a command line on a Windows System, and run commands from that line. Have competent telephone skills, oral and written communication skills, and demonstrate tact and sensitivity in customer communication, projecting positive image. Validate information via a database. Have good documentary skills (be able to clearly document and log work that has been done).Have strong communication skills over the phone, via email and in person. Strong customer service skills with the ability to balance technical support. Have technical experience and skills in the areas of problem determination and analysis, competent level of analytical ability is required to understand the basic interrelationships of the products with each other and with the network as a whole, good working knowledge of complex and multi-vendor environments. Must be flexible with hours, day and night shifts are available. Must be able to work on a W2.

The successful candidate will be required to verify identity and eligibility to work in the United States.

Experis is an Equal Opportunity Employer (EOE/AA)

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